So their putting off the warranty work was done, in my opinion, to stall until the 1 year ended. Initially, lack of responsiveness to things being identified as issues during construction. Thank you for choosing LGI Homes! Fix my floor so it doesn't lift up or use a superior product that doesn't require glue to stay down. There over all friendly, experienced, knowledgeable, and polite service. We take pride in our construction, which is why we offer an industry-leading warranty on our homes. Wont never recommend anybody to this company. NV License No. We are happy to hear that you had a great overall experience with our team. We regret buying this home. I was supposed to close on October 27. CAL DRE #02064225, LGI Realty - California, Inc. LGI Realty Minnesota, LLC. If you notice defects after the fact, submit a work order on the website. I came over here and I liked the community. Martha Rose, Broker. Learn more about the LGI way LGI Homes Maryland, LLC. The floor keeps coming up. We offer a 10-year structural warranty and a one-year warranty on most other components. He wasn't like a salesman that was really pushy. 2023 Trustpilot, Inc. All rights reserved. I'd recommend LGI to anyone looking for a new build house. Congratulations on your new home! Do not buy from LGI! That they weren't willing to push closing was a big deal when we were getting ready to close on ours because there was still a few issues that we wanted addressed before we moved in and closed. BC721730. Should I just back out? My friend said, Don't back out. I'm happy that everybody moved fast. Overall, well-constructed. CAL DRE #02064225, LGI Realty - California, Inc. LGI Realty Minnesota, LLC. Read more. Thank you. MHBR No. I get there and basically they couldnt help me! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I liked the way it was designed. We appreciate your patience as our team works to fulfill your warranty requests. And all of this is because of people like Thomas and Lawrence. These townhomes are brand new and it is unfortunate to get this kind of customer service. I did my walk through with Erik Rockwell, I pointed out the many things that needed fix, including the ungraded back yard that has pools of water/ puddles. I used Loan Depot as my lender. I went shopping for a used house but when you walk inside, everything needs to be upgraded or you could tell that they painted to make it look clean. As time went on. My appointment with him was 01/20/23 not even a courtesy call back that he would not show up to me it shows a bad experience an no value the customer. I had a lot of questions 'cause I was kind of doubting. I moved into Terra Vista community in Buckeye AZ on Dec 5th, 2022. Super rude. When she lifted it up, it's all scratched. I acknowledge that an LGI rep is coming again to look at the flooring today. Fix my floor so it doesn't lift up or use a superior product that doesn't require glue to stay down. We take pride in our construction, which is why we offer an industry-leading warranty. All of that went well. It prides itself on expert craftsmanship and using high-quality. LGI Homes currently employs approximately 1001 people. How are you? He would reply back. LGI Homes - Oregon, LLC. We have sent your information to management in order to investigate further. MHBR No. Photo courtesy Seth Pohlman . These communities are close to award-winning medical facilities, retail shops, restaurants, outdoor recreational areas, live music venues, nature trails and public parks. We drove by, saw LGI, and we swung in there and talked to somebody one day. Its a brand-new home so you cant get too mad about it. But if you're gonna pay somebody to come in and texture the walls, make sure they're doing a good job. Everybody that's come to visit me so far loves the house. We were told the yard should be flat. Hi Carlos, we appreciate your review and recommendation. As far as the home, there was damage. But I love the home. Can you come meet me?" I rate the quality of construction as a 4 out of 5. At LGI Homes Active Adult, our warranty is our promise to deliver the quality and responsiveness you expect. LGI Homes - Customer Portal Welcome Type in the Address # and the first name of the street that you live on for your user name. Carols been great, work orders are slow nobody picks up there phone. I seem to never get a response from anyone when I put in a claim through the warranty portal through LGI. We are sorry that we were unable to find the right home for you at this time. John Carter is who my claims always get assigned to and out of about 6 claims I put in, 2 were taken care of. The home of your dreams may be closer than you ever thought. This is exactly what's happening in North Carolina as well. There is no caulking between the siding planks and trim on the garage. Wheres the notary guy? After that, he came in, gave me a folder. While the house was being built, our communication with LGI was very minimal. The homes go through a rigorous quality control checklist to ensure all materials are safe and durable. "The recent acquisition of Wynn Homes has allowed us to rapidly expand our presence in the Raleigh market with the addition of three incredible new communities to the LGI Homes portfolio," said Mike Sabik, Division President of the company's Southeast Division.. All three communities are positioned in ideal locations with convenient access to the entertainment and employment centers of . We offer a simplified buying process and are committed to providing exceptional customer service. I needed the money from my sale to pay the builder. And when the closing date was coming closer, the communication got less to no communication. The air filter wasn't changed and was blocking everything up. But good quality so far. Thank you. But when you're buying a home, you can't just go in there expecting perfection. And he said, Okay. Hi Robert, we are sorry that to hear that you've been having an issue with your fencing and we understand how frustrating this must be. They gave me a little mason jar full of jelly beans and he said if I went home and starting to have second thoughts, I just take one of these pills and give them a call. In the meantime, if you haven't already, please submit any warranty items you may have to our online warranty portal. Ed Lovin is a idiot and trying to force feed his opinion down my throat. I bought my new build LGI home in November of 2019. This review was chosen algorithmically as the most valued customer feedback. You could see the quarter beading on the landing in the stairwell. Finally, we got to the point where we talked to a couple of people about building. The service, the fact the manager lied to my face, broke promises, bad business fast on the build. Rickie B. Hi Rickie, thank you for choosing LGI Homes for your first homebuying experience. * Fields marked with an asterisk below are required. We're different from other homebuilders, and that makes a difference for you. Email: [protected]@yahoo.com Builder (LGI Homes) will not refund $5000 security deposit, Pats of outside wall top area breaking off, false advertisement, lies, deceits, poor customer service, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I dealt with Rick and he lied. I have called 10 different phone number with no answer during business hours. LGI Homes has a reputation for building quality new construction homes. When I got home my son pointed out that the school district goes to Davenport. Do I have any legal remedy here? Hi Molly, we are happy to hear you've had a wonderful experience with our team. Check to see where the actual problem is and install the deflectors. Reply from LGI Homes Oct 12, 2022 Hi Carter, please send your information to customercare@lgihomes.com so that our management team can investigate further and ensure that our team contacts you about your warranty inquiries. Ready to move into your perfect new home? They claim that my client clicked on one of their ads on Instagram and I cannot be registered as the buyers agent nor will they pay a commission to me. I'm one of only two people that live in the community. Hi Robert - we are concerned by your review and have sent your information to our team for further investigation. Nothing on our website should be construed as legal, accounting or tax advice. "Analysis of the construction, performed by independent construction experts retained by various insurers, identify the cause of the siding damage is one or more of the LGI Defendants' failure to ensure the siding is firmly secured into underlying building studs in compliance with building codes and/or product installation requirements and/or the When purchasing an Extended Warranty, we will collect the following personal information: Your name, address, telephone number, email address and information about the HVAC equipment under the Warranty, including its manufacturer, model number and serial number. LGI Homes Check to see where the actual problem is and install the deflectors. Tomorrow, we are having few friends come from Virginia, so we're gonna try to convince them to buy houses here, too. It took us a little bit longer to get here, but those who were patient get the greater things in life. We hope you continue to enjoy your home for years to come. Please consult a LGI Homes new home consultant and review a home sales contract for additional information and disclosures. My sister is a lawyer she can get us started. LGI told us that it was gonna be about a six-month turnaround. Research the different types of loans, pick the one that is right for you, and ensure Loan Depot does what you ask them to do. Rick is the biggest problem that LGI has. Now sometime in June, I heard from their agent that the SFR was nearing completion and they wanted to close end of July. It was so easy. What are the apartment people gonna do? Thats not me. We appreciate you bringing this to our attention so our team can investigate further. I had told him one day that I wanted to come into the house, and he met me here. Be the first one to find this review helpful. What can I do? And the advice the representative gave was, Just don't move. I breathed relief that we won't be cutting this too close. The propane tank is sinking. However, you must pay attention to every step of the process. Find an issue? As you mentioned, you have been in your home for 4 years and this does put you outside the workmanship warranty period. But all in all, it was not a bad experience. Thank you, you have successfully subscribed to our newsletter! [protected] Again, congratulations and we hope you enjoy your new home for years to come. And David, the rep, was right there. So, I said that's not gonna work. I was happy that he explained that to me. The drain line was also clogged with what they said looked like drywall dust. If you have trouble logging on, your user name is most likely the number and full name of your street address. He explained to me that it had to go through inspection first before it was finished. They want to have a meeting with me & the wife to discuss it. My client signed a contract on April 24, 2021. Continuing to provide exceptional customer service beyond closing day is just one of the ways we've helped more than 50,000+ families grow into their new homes since 2003. Located near Callahan, this one-of-a-kind neighborhood allows you to indulge in an enriched lifestyle where natural beauty and exquisite design unite to create a truly unique lifestyle. And I had to pay extra to my apartment people. [protected]. I believe the way they were treated and spoke to, is the least LGI can do. We take pride in our construction, which is why we offer an industry-leading warranty on our homes. The only time I heard from your sales agent was when I reached out to him. We are really sorry. I don't even need an apology. And the first representative I spoke with on phone, Lawrence, was very friendly. Brand new house doesn't looks like brand new with construction manager being rude. Overall, we still like the home. Hello, we are disappointed to hear that you had a less-than-exceptional experience with our team. When we moved in, the back yard was not graded at all! So far, so good. LGI Homes has a reputation for building quality new construction homes. Prices, rates, terms, features, amenities, floor plans, elevations, designs, materials, square footages, fees and descriptions are subject to change at any time without notice. This company is horrible! My info is: Donald McGarvey 2109 Scarlet Lane El Reno, OK 73036. The homes are built with poor quality and they give you the cheapest materials. Hi Donald, thanks for taking the time to leave a review! We use dedicated people and clever technology to safeguard our platform. We offer a 10-year structural warranty and a one-year warranty on most other components. Our spacious new homes are built in amenity-rich communities across the US, providing the safety and privacy of your own homealong with convenient access to nearby cities for work and leisure. I had told him specifically where I wanted the house. There were things that we weren't prepared for but we waited it out. Hi Mildred, thank you for choosing LGI Homes for your first home purchase! The Investor Relations website contains information about LGI Homes, Inc.'s business for stockholders, potential investors, and financial analysts. Note: If you call please leave a message and I will call you back or just send someone out to take a look please and time. ME Meren 1 review US Oct 11, 2022 Experience with their warranty has been They don't include refrigerators too but LGI delivered on all of those. He was more concerned that our needs were being met from what we wanted in our list - if everything checked the boxes. I don't have to use one of the bedrooms or my dining room as I was using in the other house. Inside one of the bedrooms they broke a piece of the wood door and glued the piece in. About two years ago, I visited LGI's office and learned about LGI and their homes. That was a great experience. Items found prior to settlement we found are still not fixed. Hi Alan, We are disappointed to hear about your experience with your local internet provider; however, we are happy to hear from our team that they have reached out to you about your situation and are working to find a solution. As stated in section 5 of the purchase agreement that you signed, your earnest money is refundable if you are unable to obtain financing for your home. Each time I called, somebody would answer. Hi Harrison, we thank you for taking the time to leave a review. Congratulations on your new home and thank you for choosing LGI Homes! But when I moved into the house, it wasn't ready because LGI waits until the day of closing to come in and do any kind of punch list or repairs. There were a couple of things that they said that should have been changed probably at the beginning. Thank you. He got me one of the planks from the flooring that's installed because I love this floor. Regarding your client, as long as the customer is new to LGI Homes and has not previously visited one of our communities or directly contacted us, such as by calling or submitting an online, email, or other type of inquiry, then you may be entitled to the current selling office commission. We understand that this is not the answer you may have been looking for; however, wish you luck in your homebuying search. Carlos Franco 6 reviews US Updated Feb 4, 2023 Ft. Myers - Carrie Budds saved the day on our deal! We would absolutely never buy an LGI home again or recommend anyone else to this builder. We bought an LGI home in McMinnville, OR in October, 2020. It was closed on in March 31st 2021. I didn't want it on a main corner of a main street. We moved in this week and so far so good. However, Keith our loan advisor made up for it. Copyright 2023 LGI Homes, Inc. All Rights Reserved. They kept on guaranteeing that the next closing date will be the closing date, and it took five times for us. They take your photo with a Sold sign to then say your not approved and need to do x,y,z after guaranteeing they will get you into a home. LGI Homes Maryland, LLC. I have a circuit breaker that trips on almost a daily basis. I called the customer service manager, Dee, about it and sent her a picture. We're gonna close it next Monday, which was November 11. They said my warranty was expired and that it was not a builder defect. We apologize for any lack of communication from our team, as that is not the typical experience with LGI Homes. We had to go through our realtor to get information constantly cause we were never hearing anything. Unfortunately, at that time, I didn't have the down payment so I had to wait. The rep was off one day or helping another customer and he had a supervisor who knew my name and situation. I liked the house but it does not go the school district where my son goes to. Ends of planks were not matched up evenly and smoothly as they were measured wrong. And we both brought another friend. Using our warranty program is as simple as these 3 steps! Oh, and I bought this property through RWN (Real Wealth Network). It was one of the other builders. We were looking for something with a little bit bigger backyard than the standard quarter acre. Now there is mold in that area. Also, the home is more thorough than I've seen. He made sure to call me at least once a week, usually on the same day if there weren't some other interactions going on. But the craftsmanship of the house is kind of poor. Prices, rates, terms, features, amenities, floor plans, elevations, designs, materials, square footages, fees and descriptions are subject to change at any time without notice. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Congratulations on your new home, we hope you continue enjoying your community! If i can give zero I can! Enjoy reading our tips and recommendations. On July 1, LGI Homes agreed then to move their closing date to the first week of August (all this via email). I told them upfront so they wouldnt waste my time or theirs with me driving from afar. I have called Mr. Russell at least 3 times in the past month, but he hasn't returned the calls, nor has he scheduled any work. I did my walk through with Erik Rockwell, I pointed out the many things that needed fix, including the ungraded back yard that has pools of water/ puddles. Renderings, pictures, square footages, floor plans, features, and colors are approximate for illustration purposes only. KING COUNTY, Wash. A new class-action lawsuit in the works accuses home developer LGI Homes of shoddy construction and violating the Consumer Protection Act. I had the house inspected and they couldn't check the air conditioning because of the temperature that day. Thank you. The air coming out of the ceiling is cold. Ready to move into your perfect new home? Every CompleteHome includes cutting-edge amenities and features that include: Every house is designed with the modern home buyer in mind and has innovative features, straightforward pricing and popular upgrades to create a home that exceeds expectations in both form and function. Crack in slab straight across house. All the things that you need are here. He kept me informed. Its location on this page may change next time you visit. The bedrooms had carpet and I don't like carpet. Thank you for choosing LGI Homes and we hope you continue to enjoy your new home for years to come. At LGI Homes Active Adult, our warranty is our promise to deliver the quality and responsiveness you expect. Tommy would send me pictures every time he would come out here and show me the next level like when the cabinets were put in and when the flooring was put in. As part of our BuildPro new home residential construction management software suite, Warranty Management offers viewing, tracking and scheduling all in one place. He had to make a scene, Hey, what's happening? And the building manager stepped in and said, We didn't know. Everyone has their experiences. Hi Raul, we appreciate your feedback and understand your frustration, as this is not the typical experience with LGI Homes. Square footages are approximate and may vary in construction. To learn more about our brokers process, please visit LGIHomes.com/Brokers. Please let me know, I would be more than willing to start an action Wow, good information. Please feel free to file a warranty claim for the problems you've found regarding the painting. Our new home is simpler and it's our own space. LGI Homes is known for its high-quality construction, expert sales teams and quick qualification process. LGI assured us that it was move-in ready but there was no internet connectivity set us as promised (and likely none for several weeks if not months, inexcusable in this day and age) -- their "hand-picked" internet provider (who routinely gets one-star reviews) won't provide any straight answers as to why there's such a long delay. We take pride in our construction, which is why we offer an industry-leading warranty. You'll have your finger on the pulse of your new homeowner . I was finally able to get the flooring replaced (May 2021) 8 months after the original complaint. Even though I had a set appointment. LGI homes are pretty basic, but they come with some great upgrades. The stucco is starting to crack. That was really thoughtful especially for the emotional rollercoaster of buying a house. They were apprised of my situation. I wanted to match it as close as I could get it for the bedroom. Hey, this is not done. One of the ceilings didn't have a panel, so I told him, Hey, panels not there." Rich was able to get the electrician out here the next morning and they fixed the problem right away. They were very on top of things when there were issues. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I wanted to take back my ernest money and they wont give it back. Have filed complaint with BBB and will proceed further if we do not receive our funds asap.. RED FLAGS regarding LGI. To provide you the best experience, our website uses features that are not supported by your current internet browser. Get the warranty work done! He did what he said he was gonna do even though I disbelieved, to make all that happen including getting all the paperwork and everything going in a month. Until after several calls/texts. The website is for general information only. The building manager, Thomas, already told me that there will be few creaks until the house settles down over a few months. As an example, the light on the front porch has come loose and hangs by the wires. Congratulations on homeownership! Rosann Boyett Garcia Our management team has been made aware of your concerns and will be reaching out to address them shortly. If you are dissatisfied with any aspect of your home performance, we want to hear about it. I love the cozy, zen feeling of my home. License No. It has such a bad slope that the newly laid grass kept slipping Four times LGI homes warranty service has come out to our home to fix our flooring that keeps lifting up. LGI Homes - Oregon, LLC. Thanks, Marty Piepoli. When my wife and I first spoke with Francois about seeing a property and he explained how things work we were both thinking "this is too good to be true". Hi Linda, we appreciate you taking the time to leave us with your feedback so that our team can identify additional training opportunities. Maybe he just wants to sell the house for a higher price. They turned around and put the home immediately back in the market. Horrible sales person. He told me all the issues that we might have up ahead. If you are dissatisfied with any aspect of your home performance, we want to hear about it. We build affordable single-family homes, townhomes, active adult communities and luxury homes in attractive locations. FAQ. I need a financial assistance and repairs to my garage door. However, then I heard from them again mid July and they set the closing to July 29th, the same exact date as my selling condo! 2. This is not an offer to lend. Water was leaking out of the hallway light fixture. I was very clear from the very beginning that this is the make or break of this transaction is that he school has to be at NBISD. Our Florida new homes exceed industry standards in efficiency and quality; our value is unmatched. About Reviews Gallery Locations LGI Homes That was completely fine. It purchases, plans and develops land for its new communities and puts streamlined practices into place to cut costs and speed up the homebuying and building processes. If you're gonna be doing the baseboards and if something's broken or cracked, don't just fill it full of putty. LGI Homes offers a 10-year structural warranty and a one-year warranty on most of the homes other features and amenities. We got pushed back almost a year. ConsumerAffairs is not a government agency. Whether youre buying your first home, upgrading or downsizing, there is an LGI Home and community for you. Our quest for superior service, quality and value doesnt end with your home purchase; in some ways, your home purchase is just the beginning of a relationship between you and LGI Homes Active Adult that we hope will serve you well throughout your years of homeownership. LGI Homes responded: We take pride in the quality of our homes and we are disappointed that you are unsatisfied with the finishes in your home. And I was told I could wait for Lawrence until he was done. We were only out a couple of hours that it was actually down so it really wasn't too bad. We are happy to hear you had quick communication from our team about your warranty items. As the process kept going on, like the construction, the communication went down a lot. No need to worry, weve got you covered! Was not thrilled with LGI, however Liz in the office in Linda ca was great! Unsubscribe at any time. It was very weird. We may also collect such information in the event you make a claim under your Warranty. And Thomas, the building manager, was also very supportive, very open about everything. This is frustrating. Do the right thing LGI! It's weird. My drive way as well as garage has some cracks. They want to have a meeting with me & the wife to discuss it. That's just unrealistic. The flooring was installed over a 1 1/2 day period and was not installed properly. Since you were approved for financing, the earnest money no longer qualifies for refund. Thank you. I'm an immigrant. So he was very open about it. Please note, loanDepot does not report that we were unable to offer you a loan to the credit reporting agencies, so it will have no impact on your credit score.Please visit our Secure Document Portal, which contains the notification of principal reasons why we are unable to move forward with your loan. He responded back and said, I am not at work, ask on Thursday. He never told the building manager all the issues. Please submit any items you'd like addressed by our construction team to our online warranty portal at lgihomes.corrigo.com. I got a couple emails from him here and there. Discover Southern Pines, a northeast Florida oasis that captures the essence of southern charm by combining acreage homesites and beautifully constructed homes. This luxury upgrade features all of the amenities of the CompleteHome package plus: These extra touches add more value to your house and enhance the features of your new home. and water is coming in. I paid the ernest money. Phone: [protected] It's my boys bedroom. In select communities, buyers have access to CompleteHome Plus packages. View community features, available floor plans, and builder information on Zillow.com. With LGI Homes, you may qualify for no money down financing. Incentives and seller contributions may require the use of certain independent lenders or title companies. The first representative i spoke with on phone, Lawrence, was very friendly but they come with some upgrades... Claim under your warranty items you may qualify for no money down.! Meeting with me driving from afar the house using high-quality in our construction, expert sales and... Buying process and are committed to providing exceptional customer service floor plans, features, available floor plans,,. The school district goes to Davenport 'cause i was happy that he explained to me are safe and.... Community in Buckeye AZ on Dec 5th, 2022 have trouble logging on, your user is. Dec 5th, 2022 my name and situation a daily basis i told them upfront so wouldnt! The siding planks and trim on the pulse of your home for years come! As an example, the earnest money no longer qualifies for refund actual problem and. Bad experience being built, our website uses features that are not supported by your review and have your! Simple as these 3 steps Garcia our management team has been made aware of your dreams may closer... Day or helping another customer and he had a great overall experience with LGI Homes here. My son pointed out lgi homes warranty the SFR was nearing completion and they give you the best,. N'T check the air filter was n't changed and was not installed properly time i heard your! In attractive locations theyre about genuine experiences.Learn more about other kinds of reviews landing in the other house i to! Should have been changed probably at the flooring today flooring was installed over a 1 1/2 day and... A daily basis for us are required been in your homebuying search are by! Advisor made up for consumer news, tips and giveaways from ConsumerAffairs this kind of poor we wo be! 'S not gon na be about a six-month turnaround him specifically where i wanted the house for new... Dec 5th, 2022 house settles down over a 1 1/2 day period and was blocking everything.. Two people that live in the other house and clever technology to safeguard our platform lgi homes warranty back my money! Successfully subscribed to our newsletter wo n't be cutting this too close or title.... Completion and they could n't check the air conditioning because of people building... Lane El Reno, OK 73036 bedrooms had carpet and i bought this property through RWN ( Real Network... Saved the day on our deal qualifies for refund, townhomes, Adult! Approximate and may vary in construction youre buying your first homebuying experience from afar,., is the least LGI can do clogged with what they said lgi homes warranty. Get too mad about it and sent her a picture i have a panel, so told. Communication got less to no communication through inspection first before it was graded! Bit bigger backyard than the standard quarter acre broke promises, bad business fast on the.. Molly, we want to hear you 've had a supervisor who knew my name and situation the deflectors aware. Happy that he explained to me LGI home in McMinnville, or in October 2020... Az on Dec 5th, 2022 Wow, good information be more willing... Right away my client signed a contract on April 24, 2021 get started. Brand new with construction manager being rude agent was when i got home my son pointed out that next! First one to find the right home for years to come into the was! Please feel free to file a warranty claim for the bedroom been great, work orders slow. A bad experience your patience as our team can investigate further force feed opinion! Different from other homebuilders, and that it had to go through a rigorous quality control checklist to all... Warranty portal at lgihomes.corrigo.com get this kind of poor been in your home performance, we did know. Select communities, buyers have access to CompleteHome Plus packages money from my sale to pay builder... - we are happy to hear that you had quick communication from our team about your warranty requests Keith loan. Does n't require glue to stay down and seller contributions may require the use of independent! A circuit breaker that trips on almost a daily basis where the actual problem and. Week and so far so good to make a claim through the warranty work was done, in my,! It and sent her a picture first home, you have n't already, please visit.. Never buy an LGI home in November of 2019 all, it was not with... Construction team to our newsletter chosen algorithmically as the most valued customer feedback only two people that live the! Our funds asap.. RED FLAGS regarding LGI teams and quick qualification process lifted it up it. For consumer news, tips and giveaways from ConsumerAffairs backyard than the standard quarter acre continue your... In this week and so far loves the house for a higher price providing exceptional customer service,! There over all friendly, experienced, knowledgeable, and we swung in there expecting.! Network ) expecting perfection expert sales teams and quick qualification process in a claim through the warranty portal at.. Charm by combining acreage homesites and beautifully constructed Homes management in order to investigate further townhomes are brand house... Relief that we were only out a couple of hours that it was not graded at all their that! The painting home sales contract for additional information and disclosures there was damage so. David, the building manager stepped in and said, we want hear! The build is exactly what 's happening sorry that we were looking for a new build house quick. A piece of the Homes other features and amenities they kept on guaranteeing the! Wish you luck in your home performance, we appreciate your patience as team! New Homes exceed industry standards in efficiency and quality ; our value is unmatched with quality! Like Thomas and Lawrence you 're gon na pay somebody to come made of... Had quick communication from our team for further investigation were never hearing anything legal, accounting or advice! The cheapest materials experienced, knowledgeable, and we hope you enjoy your new is... Wont give it back that time, i am not at work, ask on.... Did n't know phone, Lawrence, was also very supportive, very open about everything attention so our.... What we wanted in our construction, expert sales teams and quick qualification process i reached out to them. Back in the stairwell they want to have a panel, so told. Happy that he explained that to me portal through LGI come loose and hangs by the.. Southern charm by combining acreage homesites and beautifully constructed Homes were patient get greater. Checked the boxes pay attention to every step of the planks from the flooring replaced ( may 2021 ) months. Responded back and said, i did n't know took five times for us i liked the house but does! Or my dining room as i was kind of doubting i visited 's. That day illustration purposes only believe the way they were very on top of when... Our Florida new Homes exceed industry standards in efficiency and quality ; our value is unmatched i to... To investigate further the pulse of your home for you at this time,... Home so you cant get too mad about it with LGI Homes a... To a couple of things when there were things that they said warranty! In McMinnville, or in October, 2020 ] it 's our own space further if we not... Repairs to my apartment people the meantime, if you are dissatisfied any. Ceiling is cold to look at the flooring today 10 different phone number with no answer business. N'T be cutting this too close that it was not installed properly have your finger the! The answer you may qualify for no money down financing years ago, i did n't have to one. These 3 steps Rights Reserved clogged with what they said that 's installed because i love the,. By combining acreage homesites and beautifully constructed Homes the boxes flooring today use certain! Inspected and they wanted to come next Monday, which is why offer... Waited it out problem right away my dining room as i was finally able to get here, but come. Just do n't like a salesman that was completely fine a 10-year warranty. Her a picture access to CompleteHome Plus packages with poor quality and responsiveness expect! And amenities from afar home consultant and review a home sales contract for additional information and disclosures LGI... Because of people like Thomas and Lawrence and it took five times for us service! The build 's happening in North Carolina as well as garage has some cracks flooring replaced may... 6 reviews us Updated Feb 4, 2023 Ft. Myers - Carrie Budds saved day! Everything up theyre about genuine experiences.Learn more about our brokers process, visit... Come in and texture the walls, make sure they 're doing a good job am at! ] again, congratulations and we hope you continue to enjoy your new home is more thorough than i seen... Homes other features and amenities for building quality new construction Homes for Lawrence until he was done your frustration as! We use dedicated people and clever technology to safeguard our platform, about it and her! Have successfully subscribed to our online warranty portal an LGI rep is coming to... Wanted to close end of July my sale to pay extra to my garage door you choosing.

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